Terms of Service
These Terms govern your use of the Bilum Check platform at www.bilumforensics.com (the "Platform"), operated by Bilum Forensics Limited ("we", "us"). By using the Platform you accept these Terms. If you do not accept them, do not use the Platform.
1. The Service
The Platform provides automated forensic analysis of images, videos and documents, and issues digitally signed evidence certificates recording the results, cryptographic hashes and a chain-of-custody log. Basic analysis is provided free of charge; certified evidence reports are provided for the published fee.
2. Nature of Results — Important
- Results are automated technical indicators of possible manipulation or consistency. They are advisory in nature.
- Results do not constitute legal advice, a judicial determination, or proof that a file is genuine or fake. The absence of detected indicators is not proof of authenticity.
- The Platform does not identify perpetrators, individuals, or account holders.
- Certificates preserve evidence integrity and support — but do not replace — lawful investigation by the Royal Papua New Guinea Constabulary and determination by the courts. Admissibility and weight of any certificate are matters for the court.
3. Your Obligations
By submitting a file you warrant that:
- you are lawfully entitled to possess and submit the file;
- the file does not, to your knowledge, contain unlawful content except where submitted in good faith as evidence of an offence for referral to police;
- you will not use the Platform to analyse material for any unlawful, harassing or vexatious purpose;
- you will not attempt to probe, disrupt, or circumvent the Platform's security or access controls.
4. Payments
Fees for certificates and services are as published on the Platform or quoted in writing. Fees are in Papua New Guinea Kina and exclusive of GST unless stated. Institutional subscriptions and training services are governed by their own written quotations and agreements, which prevail over these Terms to the extent of any inconsistency.
5. Intellectual Property
The Platform, the Bilum Intel Core verification engine, report formats, logos and branding are the property of Bilum Forensics Limited. You retain all rights in files you submit. We acquire no ownership of your evidence; we process it solely to provide the service.
6. Confidentiality
We treat submitted evidence as confidential and handle it in accordance with our Privacy Policy. Case reference numbers and certificate verification are designed so that any holder of a certificate can verify it without us disclosing the underlying evidence.
7. Limitation of Liability
To the maximum extent permitted by law: the Platform is provided "as is"; we do not warrant that analysis will detect every form of manipulation; and we are not liable for indirect or consequential loss, or for decisions made by any court, agency or third party in reliance on a certificate. Our aggregate liability in connection with any case is limited to the fees paid for that case, or, for free services, to K100.
8. Availability
We aim for continuous availability but do not guarantee uninterrupted service. We may suspend or restrict access for maintenance, security, or abuse prevention.
9. Governing Law
These Terms are governed by the laws of Papua New Guinea. Disputes are subject to the exclusive jurisdiction of the courts of Papua New Guinea.
10. Contact
Bilum Forensics Limited — A Talai JMA Investments Limited family group
Section 229, Lot 132, Gaibodubu Street, Tokarara, NCD, Port Moresby, Papua New Guinea
Email: info@bilumforensics.com · +675 7436 2733